Effective date: [Insert date]
PEPLYO respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, contact us, or place an order.
Information We Collect
We may collect information you provide directly, including name, email address, billing address, shipping address, company or laboratory name, phone number, order details, product inquiries, and messages sent through our website.
We may also collect technical information such as IP address, browser type, device information, pages visited, referral source, and cookie data to help operate and improve the website.
How We Use Information
We use information to process orders, respond to inquiries, provide shipping and document support, improve the website, prevent fraud, and meet legal, accounting, tax, and compliance obligations.
Cookies
Our website may use cookies and similar technologies to remember preferences, support shopping cart functions, understand website traffic, and improve user experience. You can adjust cookie settings in your browser, but some website features may not work correctly if cookies are disabled.
Payment and Third-Party Services
Payment, analytics, shipping, email, and website hosting services may process information on our behalf. These providers are only given information needed to perform their services and are expected to protect it according to applicable law and their own privacy policies.
Data Retention
We retain information only as long as necessary for order management, customer support, legal compliance, accounting, fraud prevention, and business record purposes.
Data Security
We use reasonable technical and organizational measures to protect personal information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. To make a privacy request, contact us through the Contact page.
Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.